Apple Charger Replacement Policy

Something like a ripped cord is always accidental damage. In the past i ve taken any frayed lightning cable to the apple store and had it replaced for free because my iphone was still covered under applecare. After 10 days we ll charge you the full replacement value.

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You can definitely ask and it would absolutely be of character for apple to replace it for you but they probably won t die to the accidental damage.

Apple charger replacement policy. Discover the world of iphone chargers. Lightning cable replacement policy changed. There cannot be any physical or external signs of damage to the charger or any apple product in order to be replaced and it must have been purchased within one year of replacement. Well i have another lightning cable that frayed recently so i thought i d get it replaced through my iphone s applecare again.

The warranty covers one year and its manufacturer s guarantee not an accidental damage warranty. Replacement value united states. Apple will replace chargers for up to one year but not ones that are fraying or show signs of wear at least not for everyone that is. When we send you a replacement iphone through express replacement service you need to return your originally purchased iphone to us within 10 business days.

To be eligible for a replacement here s what apple said. This page lists all programs currently offered by apple including replacement programs exchange programs repair extension programs and recalls. Compare models find more iphone power and iphone cable accessories and shop online.