Apple Charger Exchange Policy
You need to bring a government issued photo id and confirmation of the web order number with your items.
Apple charger exchange policy. If you are dissatisfied with an item you can request a return through order status. Returns are subject to apple s terms and conditions. You can return your items to an apple retail store within 15 calendar days of receiving your order. If you purchased your item from apple in the u s you can take it to any u s.
Apple ac wall plug adapter exchange program apple has determined that in very rare cases the two prong apple ac wall plug adapters designed for use in continental europe australia new zealand korea argentina and brazil may break and create a risk of electrical shock if touched. You need to bring a government issued photo id and confirmation of the web order number with your items. Apple store returns policy. You can return your items to an apple retail store within 14 calendar days of receiving your order.
Apple store for an exchange. This page lists all programs currently offered by apple including replacement programs exchange programs repair extension programs and recalls. Customer safety is always apple s top priority and therefore we have voluntarily decided to exchange every ultracompact power adapter for a new redesigned adapter free of charge.